This Week: The State of Prepaid with John Dwyer of AT&T - a podcast by Roger Entner

Analysts Don Kellogg and Roger Entner discuss the latest news in telecom, media, and technology with special guest John Dwyer, President of Prepaid and Cricket Wireless at AT&T.

0:48:  John shares a “State of the Union” in prepaid and specifically for Cricket.

3:10:  How have customer expectations changed today versus before the pandemic?

4:33:  AT&T has an exciting new announcement - what is going on and what are the details?

7:23:  Predictions about how the distribution model will shift moving forward.

9:34:  The disconnect between digitizing digital phone service and customers.

11:26:  What people need to know about Cricket.

Tags: telecom, telecommunications, business, wireless, cellular phone, cellular service, Recon Analytics, Don Kellogg, Roger Entner, John Dwyer, AT&T, Cricket, JD Power, ACSI, Verizon, Tracfone, Mint, prepaid, pandemic, tax refund, tax season,

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