A Gen Z Perspective Of Hospitality Education, Is It Worth It? With Amber Michael - a podcast by Dr. Ryan Giffen

First, Dr. Giffen rants about the serious price for poor leadership in hospitality. Then, Amber Michael, an Executive Meetings Manager at a resort in Huntington Beach, California provides a Gen Z perspective about hospitality education today. A discussion of whether a degree from a University in hospitality management was helpful and how programs today can better serve students by offering sales courses. Lastly, for the MOD report, a once upset guest later try's to make a love connection with the front desk employee and the guest's son.



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