Craft the Customer Experience - a podcast by Patrick Sprouse & Nik Mercado

Customer experience is one of the most important decision factors for consumers today, and too few agents and brokers are focusing on delivering stellar customer experiences, let alone satisfactory experiences. Nik and Patrick dissect the customer experience, finding out what keys are important, and provide a few solutions for changing your customer experience today. If only 43% of clients and customers are satisfied, we have our work cut out for us. Tune in.

Further episodes of The Dual Agents

Further podcasts by Patrick Sprouse & Nik Mercado

Website of Patrick Sprouse & Nik Mercado