12 Moments of Truth - a podcast by Zachary Curry

from 2019-11-25T14:00

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Identifying the touch points for guests and the expectations around those help to standardize guest experience. But to truly provide an exceptional, memorable, experience we need to think not just service but overall experience. Before, During, and maybe even after.


This episode is sponsored by www.BlueHost/track/MODNation


Restaurant MOD is produced by https://www.DoubleSat.com

Further episodes of Restaurant MOD

Further podcasts by Zachary Curry

Website of Zachary Curry