Episode 20: Justin Watts on Doing The Right Things Wrong - a podcast by Dr. Mik Kersten: Author of Project to Product and Founder & CEO of Tasktop

Joining Mik on this episode of Mik + One is Justin Watts, Director of Agile Change at Lloyd Banking Group one of the UK’s Big Four banks.

In this episode, Mik and Justin discuss:

• Redesigning software systems around flow to the customer instead of process



• Respecting the laws of physics when accelerating flow across value streams



• Importance of doing the right things wrong, rather than wrong things right



• Identifying leading indicators to track and improve lagging measures



• How the economies of flows outweigh the economies of scale

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www.tasktop.com

For more information about Justin Watts, to view the full list of episodes featured in this episode, and to download the episode transcript, visit:
https://projecttoproduct.org/podcast/justin-watts

Further episodes of Mik + One: The Official Project to Product Podcast by Dr. Mik Kersten

Further podcasts by Dr. Mik Kersten: Author of Project to Product and Founder & CEO of Tasktop

Website of Dr. Mik Kersten: Author of Project to Product and Founder & CEO of Tasktop