Episode 12: How to create a safe space for conflict and feedback with Claire Lew - a podcast by Table XI

from 2019-10-16T12:00

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How to create a safe space for conflict and feedback with Claire Lew
GuestClaire Lew (https://twitter.com/clairejlew): CEO of Know Your Team (https://knowyourteam.com/).
Inclusion Card: The Whole DeckSummary
In this final episode of Meetings Done Right, Noel and Ashley talk to Claire Lew of Know Your Team about creating a safe space for conflict and feedback within your company. Claire talks about how not to be a bad boss, and offers some specific tips on what it takes to be a good meeting facilitator, and suggests how much a good facilitator should speak. Claire also shares her worst and best meeting stories.Notes
01:08 - The Reason for Creating Know Your Team- Basecamp (https://basecamp.com/)
04:37 - Bad Bosses: Are We Someone Else’s Worst Boss?!* The Accidental Bad Manager (https://www.slideshare.net/marklittlewood/claire-lew-ceo-know-your-team-the-accidental-bad-manager)
* Gallup Q12 Employee Engagement Survey (https://q12.gallup.com/public/en-us/Features)09:08 - Being a Good Meeting Facilitator
* Going First* Ask Good Questions
* Communicating Opinion as Not to Sway Others17:56 - Remote vs In-Person Meetings
20:32 - Worst Meeting: Letting Someone Go22:01 - Best Meeting: When Things Get Done
23:20 - Meeting Tip: Defining a Purpose + Ask For Advice Rather Than Asking for Feedback Special Guest: Claire Lew.

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