Increasing Retention, Selling More High-Margin Treatments and Scaling Through Technology - a podcast by American Med Spa Association - AmSpa

This week, RepeatMD CEO Phillip Sitter and VP of Sales Chris Chomenko talk about how loyalty and rewards programs, paired with the proper technology, can level-up a medical aesthetic practice. They discuss:

• How loyalty/rewards programs can help introduce new treatments to existing customers;



• The importance of nurturing leads and building customer trust to boost retention;



• The structure of a successful medical spa rewards program;



• How loyalty/rewards programs can move past simple discount and point programs;



• Ways to move patients through a journey toward more high-margin treatments;



• The difficulty of scaling the patient experience; and



• The growth potential of the medical aesthetics industry.

Further episodes of Medical Spa Insider

Further podcasts by American Med Spa Association - AmSpa

Website of American Med Spa Association - AmSpa