Customer Service Is Your Brand - a podcast by Solomon Ali

Don’t let your business be one of those businesses that neglect the way their services and products are perceived by the people to whom they’re supposed to be selling. Many customers tend to choose companies to work with based on their customer service track record, so you should be wary about the way you carry out your day-to-day operations. Solomon Ali emphasizes the importance of making sure your customer service is always in good shape. Bad customer service reflects very poorly on the quality of the work you’re doing. Solomon can help you take full control of the situation so, going forward, you know how to deal with customers and provide the best possible customer service!

Further episodes of MBA Minority Business Access

Further podcasts by Solomon Ali

Website of Solomon Ali