People-Focused Integration - a podcast by Kison Patel

Marilyne H. O'Hara, Global Head of M&A Integration at Block (NYSE: SQ)

This episode is sponsored by the M&A Science Academy, DealRoom, and FirmRoom. 

To join our growing online community of M&A practitioners, visit https://www.mascience.com/academy. Don’t forget to use code “podcast” at checkout. 

Ready to take your M&A to the next level with software made to manage each stage of the deal process? See how DealRoom can facilitate your next deal at https://www.dealroom.net 

FirmRoom provides 80% cost savings over VDRs that bill by page and delivers a far better user experience to boot. Sign up in under 2 minutes by going to https://firmroom.com 

If you’re a head of corporate development and looking to build up a world-class M&A team, reach out to me at kison@mascience.com

EPISODE TIMESTAMPS:

00:00 Intro

05:20 What is People-Focused Integration

06:02 Ideal Integration Process

08:46 Strong Partnerships With Deal Leads

12:25 Consequences of Late Integration

14:53 Building the Integration Team

20:41 Involving the Integration Team

22:29 Integration Led Diligence

24:07 Building an Agile Team

28:30 Understanding Culture

30:49 Culture Shaping Integration

31:44 Red Flags in Culture Fit

32:46 Best Practices When Onboarding People 

39:06 Working with Vendors for People-Focused Integration

40:12 Biggest Challenge

40:36 Advice for First Timer

41:23 Craziest thing in M&A

 

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