E19: What it really means to be customer-focused marketing organization with Nicole DiNicola of Qualtrics. - a podcast by desiree daniels

In this episode, Head of the CX Industry and ABM at Qualtrics, Nicole DiNicola shares how her experiences have led her to be focused on the customer experience in her role as an ABM practitioner and what it truly means to be a customer-focused marketing organization. 

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