Future of Process Change: Solutions and Landmines - a podcast by Bonnie D. Graham

The buzz: Change. It’s not the strongest or most intelligent of a species that survives, but the one most adaptable to change.Think of business as a species, too. But today, traditional change management is at risk of creating new-obsolete solutions. Are jumping paradigms, anticipating the next market shift, early tech adoption fast enough? Is yesterday’s best practice today’s antique? The experts speak. Suzanne Passante, Day & Zimmerman: “The assumption is that extensive training is a basic requirement of any new information technology, a process that will need to be repeated as experienced workers are replaced by new workers unfamiliar with the system” (H. Hambrose). Evan Quinn, EMA: “You can’t control what you can’t measure” (T. DeMarco). Michel Sérié, SAP: “There is no problem, only people. If you still think the customer is king, you’re probably falling behind. It’s not too late to become a user-first organization.” Join us for Future of Process Change: Solutions and Landmines.

Further episodes of Future of Business with Game Changers, Presented by SAP

Further podcasts by Bonnie D. Graham

Website of Bonnie D. Graham