S1 - Ep.11 : How to Manage Knowledge in the 21st Century using Chatbots - a podcast by Anirvan Sen

Interview on How to "manage knowledge in the 21st century using chatbots in an organization".  

While chatbots are being used for a number of years, this interview focuses on KLoBot which is a Do-It-Yourself “no-code” Chatbot Builder platform. Any non-technical user can create a chatbot using KLoBot and deploy it for use on their favorite channel like Slack, Teams, SharePoint, Facebook, etc. (depending on target user audience and use case)  

In this interview, Ragav speaks about how organizations can easily adopt chatbots for managing their knowledge and information sharing systems. As it is artificial intelligence (AI), KLoBots can learn very fast and can create a highly effective knowledge management system. He shares examples of how law firms, health care organizations, consulting, and technical companies, are adopting KLoBots and overcoming their bottlenecks in the knowledge sharing space. The DIY nature of KLoBot makes it really easy for companies to adopt. As long as you have a well-defined FAQ list and a good ERP/system interface, you are good to create your own chatbots.  

A chatbot is a software application used to conduct an online chat conversation via text or text-to-speech, in lieu of providing direct conversation or contact with a live person. This is an enabling technology that can remove repeatable, frequently queried, and low value-added tasks from an organization, and replace it with a software robot.  A highly recommended tool for mid-to-large scale companies that are looking for business and digital transformation.  

This interview  "Anirvan in conversation with industry expert" is with Ragav Jagannathan, President, KL Software Technologies Inc, and Founder, KLoBot.  

KLoBot Inc develops artificial intelligence (AI) powered conversational user interfaces that can simplify internal and external enterprise communications, automate routine tasks, streamline business processes and provide organizational intelligence-on-demand to its users by using voice and/or text. 

Ragav Jagannathan - https://www.linkedin.com/in/ragav/ 

https://www.klobot.ai/ 

http://www.klstinc.com/  

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The host of the interview is Anirvan Sen, CEO - Fifth Chrome, https://www.linkedin.com/in/anirvansen/   

Struggling with your digital strategy? Let us set up a "FREE" 30-min ideation call with Anirvan at https://calendly.com/anirvan-sen/30min  

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This interview is part of a series run by Fifth Chrome, a firm that advises businesses to reinvent themselves through digital innovation and get exceptional growth.

Further episodes of Fifth Chrome Business Insights

Further podcasts by Anirvan Sen

Website of Anirvan Sen