Identifying vulnerable clients and those with complex needs - a podcast by Chartered Insurance Institute

In this episode of the podcast, we are discussing vulnerable customers. We're joined by Johnny Timpson, Disability and Access Champion for the Insurance Profession, and Dr Matthew Connell, Director of Policy and Public Affairs at the CII. To find out more about this podcast, and for useful links, please visit thejournal.cii.co.uk/podcasts.

Further episodes of CII Radio

Further podcasts by Chartered Insurance Institute

Website of Chartered Insurance Institute